Terms & Conditions

Terms and Conditions for Short-Term Rental

  1. General
    1.1. These Terms and Conditions govern the rental agreement between Rob and Sue Rickard (“Host”) and the guest (“Guest”) for the short-term rental of the property located at Lot 6, 2260 Mt Baw Baw Tourist Road Icy Creek 3833, Victoria, Australia (“Property”).
    1.2. By booking the Property, the Guest agrees to these Terms and Conditions.
  2. Booking and Payment
    2.1. The booking is confirmed upon receipt of the full payment.
    2.2. Payment methods accepted are debit and credit cards. Other arrangements may be accepted, with prior approval of the Host.
    2.3. A booking deposit of $100.00 is required to secure the reservation dates and the remaining booking fee will be payable before 14 days of arrival date, unless the reservation is within 14 days of arrival date in which full payment is required is required at time of booking, to secure the reservation dates.
    2.4. Should the balance of the booking fee be paid in accordance with 2.3, then the booking fee becomes non-refundable.
  3. Cancellation Policy
    3.1. Guests can cancel the booking up to 14 days before check-in for a full refund.
    3.2. Guests can cancel the booking 8-13 days before check-in for a 50% refund.
    3.3. Cancellations made within 7 days of check-in will incur a $100.00 cancellation fee.
    3.4. Guests can reschedule between 7 and 14 days before check-in subject to availability.
    3.5. No refunds will be given for early departures or no-shows.
  4. Check-In and Check-Out
    4.1. Check-in time is from 15:00 on the arrival date.
    4.2. Check-out time is by 10:00 on the departure date.
    4.3. Early check in and/or late check-out is subject to availability and may incur additional charges.
  5. Occupancy and Use
    5.1. The maximum occupancy of the Property is 6 guests.
    5.2. The Property is for residential use only. No commercial activities are allowed.
    5.3. Parties, events, and gatherings are not permitted without prior written consent from the Host.
  6. House and Additional Rules
    6.1. Guests must adhere to the following house rules:
    • No smoking inside the Property.
    • No pets allowed unless specifically agreed upon in writing.
    • Keep noise to a minimum between 23:00 and 07:00.
    • Respect neighbours, community and cabin rules.
    6.2. Guests must adhere to the following additional rules:
    • Bicycles and scooters (push, peddle or electric) are permitted on the Property.
    • Dirt-bikes and firearms are prohibited on the Property.
  7. Maintenance and Damages
    7.1. Guests are responsible for maintaining the Property in good condition.
    7.2. Any damages or issues must be reported to the Host immediately.
    7.3. Guests will be charged for any damages caused during their stay.
  8. Liability
    8.1. The Host is not liable for any accidents, injuries, or illnesses that occur while on the Property.
    8.2. The Host is not responsible for the loss of personal belongings or valuables of the Guest.
  9. Termination
    9.1. The Host reserves the right to terminate the rental agreement without notice if the Guest violates any of these Terms and Conditions.
    9.2. In the event of termination, the Guest must vacate the Property immediately, and no refunds will be issued.
  10. Governing Law
    10.1. These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia.
    10.2. Any disputes arising from these Terms and Conditions shall be resolved in the courts of Victoria, Australia.

      Agreement
      By making a booking, the Guest agrees to comply with these Terms and Conditions.

      Terms and Conditions updated June 2024

      © Copyright Orana Icy Creek.

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